Privacy Policy

1. Introduction

This Privacy Policy explains how changemyaddress.ca ("we", "us", or "our") collects, uses, and protects personal information when you visit our website and use our Service. By using the Site, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect the following types of information:

• Information you provide: such as your email address, name, and any details you submit through contact forms or feedback forms.
• Usage data: such as pages visited, time spent on the Site, and interactions with checklist features, collected via analytics tools (e.g., cookies, logs).
• Technical data: such as browser type, device information, and IP address.

3. How We Use Your Information

We may use your information to:

• Provide, operate, and improve the Site and Service.
• Understand how users interact with the checklist and other features.
• Respond to your questions, feedback, or support requests.
• Send occasional service-related communications or updates if you have provided your contact details (you can opt out at any time).

4. Legal Basis

Where applicable, we process personal information based on:

• Your consent.
• Our legitimate interests in improving and operating the Service.
• Compliance with legal obligations.

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers and vendors that help us operate the Site (e.g., analytics, hosting).
• Authorities if required by law or to protect our rights, users, or the public.

Any third-party service providers are only given access to information necessary to perform their functions and are expected to protect it.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When no longer needed, information will be deleted, anonymized, or securely stored.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw consent where we rely on consent to process your information.

To exercise these rights, contact support@changemyaddress.ca.

9. Third-Party Websites

The Site may link to external websites (including government services, utilities, and financial institutions). This Policy does not apply to those sites, and their privacy practices may differ.

10. Changes to this Policy

We may update this Privacy Policy periodically. When we make changes, we will revise the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted indicates your acceptance of the updated Policy.

11. Contact

If you have any questions about this Privacy Policy or our privacy practices, contact: support@changemyaddress.ca